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Please provide the following information:

Note: The Online Order Number from the ecommerce site (TheOontZ.com, Amazon, NewEgg) where the speaker was purchased is required for service or warranty support. This is also required for items that were received as gifts. 

Type of source device you are playing from:

Device Manufacturer: *

Device Model : *

Device Operating System : *

Please provide a detailed description of the matter you would like assistance with:

Customer support hours Monday - Friday 9am to 5pm PST, excluding holidays.